Jegs Performance Parts Complaints and Reviews

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  • Apr 02
  • Equipment
  • Rancho Cucamonga, California
  • Auto Part
  • 29
  • REVIEW RATING 4/5

Ordered a part on March 19, website said it was in stock and said it would ship the following Monday. Conveniently they claim it was back ordered and would "ship from vendor" and that this part was on its way... And so this process of "it's on its way" became a next week, and then another week, and so here I am checking to see where my order is on April 2nd, and they tell me that it's going to... Read more

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  • Feb 13
  • Equipment
  • Jacksonville, Florida
  • Auto Parts
  • 2
  • 2
  • 52
  • REVIEW RATING 4/5

Ordered parts thru ebay, auction stated they has 10 in stock, turned out they didn't not, and can't even get them ! Paid online on Jan 2nd, was told 2 weeks later when I contacted them it was on back order and would be shipped on feb 2nd,, contacted them on feb 9th they said still on back order with no projected shipping date! I told them I wanted a refund they were supposed to refund back to my... Read more

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  • Feb 12
  • Equipment
  • Osprey, Florida
  • Starter
  • 42
  • REVIEW RATING 4/5

I ordered a chrome starter standard 350 offset starter, it came and I had a lot of trouble trying to figure out what was wrong...made a standard assumption part was new and working...took it advance Auto to bench test and totally defective. Called ordered a new one to replace the one I just bought...dah a week later no new starter and fed ex had not picked up the old one. Called in Replacement... Read more

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  • Jan 09
  • Equipment
  • Cotati, California
  • Coil Springs
  • 1
  • 1
  • 53
  • REVIEW RATING 4/5

Hello, I ordered coil springs from my shop for the building owners personnel truck, waited over a month for parts (they had stated 20 to 25 days/didn't notice long delivery time till after I had placed order and was trying to track parts), received no word the parts where back ordered until I asked them whats up? they said wait another month for a part that is not hard to get(89 chevy c1500 front... Read more

Was this review helpful? 0 2

I had never ordered anything from Jegs before. So I tried a small order to see how things went. The order was over $100 so I could get the free shipping. The jet performance rebuild kit was missing the bag with needle and seat and etc. So the kit was worthless..just a couple gaskets. So don't look for any future orders. And yes I hate Jason line and Greg Anderson from summit. Add comment

  • Oct 23, 2014
  • Equipment
  • Ignition Module
  • 75
  • REVIEW RATING 3/5

Ordered Ignition Module for a Mopar. Received first one, installed and the retaining nut for the screw to hold the harness connector on pulled off. Returned at my expense and received a replacement. Installed that the second module. Started the car and ran it 10 minutes, shut it off, and when attempted to restart, it failed to run. Checked all components and the module failed. I can return... Read more

Was this review helpful? 2 1

  • Oct 17, 2014
  • Equipment
  • Mounting Brackets
  • 63
  • REVIEW RATING 4/5

I contacted customer service to see if some running boards I was interested in included the necessary mounting brackets. I was told, "Yes, the mounting brackets are included." I placed my order and received the running boards WITHOUT mounting brackets. When I contacted customer service, I was told "Oh, they do not come with the mounting brackets, but we do sell them for an additional $99" And, of... Read more

Was this review helpful? 2 1

  • Sep 04, 2014
  • Equipment
  • Delivery
  • 2
  • 2
  • 90
  • REVIEW RATING 3/5

I ordered a part and asked to have it shipped to my son in Co We live in Ca I'm broke down in Co and need the part here not in Ca Can't be done I'm told I need to be at my home phone to give the okay to charge my CC Sorry we are broke down in Co Why? Woman told me I'm shipping to a different address then my home address on file for my CC! Yes I'm here in Co It's 10:30 PM she wants me to call my... Read more

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  • Aug 19, 2014
  • Equipment
  • Plug Wires
  • 60
  • REVIEW RATING 3/5

ordered a set of plug wires off there web site and stated same day shipping. received a confirmation email stating that it will not ship till a week later. when i asked why they told me it is out of stock. very deceptive business practice. i needed to ask to find out my part was not in stock. the should have mentioned it before i purchased and canceled the order. not a good experience. i Would... Read more

Was this review helpful? 2 1

  • Jul 28, 2014
  • Equipment
  • Incorrect Auto Parts
  • 60
  • REVIEW RATING 4/5

Ordered parts through a jegs associate they orders the wrong part when I called to notify them of this incorrect order they told me I was wrong well when I got the part it was wrong now they want me to buy it again twice in order to use the new box to return it because I tossed the box this place sucks And all they care about is their aass they don't care about the customer and making... Read more

Was this review helpful? 1 1

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