Jegs Performance Parts Complaints and Reviews

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Jegs Performance Parts
Main address: 101 JEGS Place 43015 Delaware OH
1-800-345-4545, 1-740-362-7017,
  • 12+2 mobile complaints
  • $8.2K claimed losses
  • $582 average
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  • Jun 28
  • Equipment
  • Omaha, Nebraska
  • Specific Tire
  • 1

I will never buy from Jegs again! I checked their site for a specific tire that was on backorder through everyone I checked. Jegs showed they had a pair in stock on their website but because of the nationwide shortage I called just to make sure that they had them in stock. I told them that I had to have them by Friday and they assure me that they would arrive. Well they arrived like they said but... Read more

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  • Jun 21
  • Equipment
  • Nutley, New Jersey
  • Ford Coils
  • 1

i ordered a set of coils for my truck and found a set in my garage, so i proceeded to cancel the order with jegs(which i placed no longer than 10 minutes before)and could not get into my account! so i called and they said the order was in the truck already and could not refunded!.....all within 10 minutes!!! this company has been good to me in the past but i will never deal with them again!!! i... Read more

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Worst customer service ever. Sent the wrong parts then I had to pay shipping to send them back. Customer service couldn't find the part I needed but it's in the online store. I will never deal with this company again Add comment

This is the second time my fiance and I have come in the store in 11th ave, Columbus Ohio to purchase over $2000 worth of parts. The customer service is extremely rude. It took 10 minutes before anyone would look at us. Then we still had to ask for help. We are in the store trying to check out and they are shutting off all the lights because the guy at the counter is having trouble ringing up our... Add comment

  • May 20
  • Equipment
  • Oxford, Massachusetts
  • Damaged Body Panel
  • 3

Order body panel and when received I noticed the box was damaged. Not only was the part damaged, but it was just terrible "Made in China" quality. ( I paid extra for a Sherman Mafe in USA part) I called Jegs and the agreed to pick it up and send a new part out. They had FedEx pick it up the next day and I didn't hear from them for a week. I called them back and was placd on hold for 15 min. I... Read more

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  • May 16
  • Equipment
  • Faulty Advertisement
  • 12

I recently ordered headers from Jegs. On the item title it stated in bold letters, Chrome Headers. I ordered these thinking that I could trust the advertising and received the order today. To my dismay, the headers were not chrome. They were in fact simply ceramic. I called very disgruntled and was informed that although they are entitled chrome headers, they are actually ceramic. How this kind... Read more

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  • Mar 22
  • Service Centers and Customer Services
  • Houston, Texas
  • Additional Items
  • 12

Needed to vac my brakes so i enquired about a vac canister before I knew it I was sold a vac pump and a vac canister. I called back on a later date and some how I started discussing the vac can and vac pump and the tech asked why did I buy both? I told him I don't know the Tech I reached that day sold me both. I let him know I use them as the experts. He informed me that I did not need the... Read more

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  • Nov 20, 2013
  • Equipment
  • Not Delivered Order
  • 1
  • 28

I ordered a set of centerline wheels on 10-6-13. I have called multiple times regarding the status of delivery. Each time someone different gave me a different shipping . Some of the dates have come and gone, and I still haven't received them. I have been a faithful customer but no longer will I order from this company. I will order from Summit in the future. I feel like I have been lied ... Read more

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  • Aug 26, 2013
  • Customer Service
  • Sheridan, Wyoming
  • 383 Motor
  • 2
  • 50

Ordered a motor from jegs. Told them I own a 1989 Chevy silverado 3/4 four wheel drive, with a computer and throttle body carb. They said no problem we have a great motor for you. A 355 But you need this intake manifold to go with it. I said cool ill take it. Paid for it. First motor came, opened it up, had metal shavings in valve ports. Called jegs, they sent another motor. Second motor came... Read more

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  • May 20, 2013
  • Equipment
  • Deland, Florida
  • Shifter
  • 1
  • 58

My fiance ordered a shifter that had a price that was misprinted. When he called and placed the order the person that took the order did not inform him that it was the wrong price and proceeded to take the order. He thought the order was processed and that the shifter would be billed to his credit card and shipped. A supervisor called a couple of days later and informed him that it was the wrong... Read more

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