Jegs Performance PartsComplaints and Reviews

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2.4 Based on 10 reviews
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Jegs sucks. They sold me a *** traxxas car. Customer service was a bunch of jackasses. Car was for a 10 year olds birthday. Imagine his disappointment when he opened a car that didn't work. 9 days later problem was not fixed. No call backs no nothing. Save yourself a headache and go to Summit Racing Add comment

  • Sep 02
  • Equipment
  • Johnson City, Tennessee
  • Wheels
  • 68

On July 7th I ordered two sets of wheels. Both wheels showed to be in stock when I placed the order. When I received my confirmation, they were backordered 10 days. Okay, no problem. In 10 days I received the set of front wheels. Mounted them and, now two months later, still no set of back wheels! I have received 3 confirmation dates of when my wheels will arrive. Atleast the last time the lady... Read more

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I had to pay to ship a return to jegs when they sent me the wrong part. In other words i had to pay for their mistake. I will not be shopping at jegs from now on. Add comment

  • Aug 12
  • Equipment
  • Moulton, Alabama
  • Front Wheel
  • 47

we recently ordered 2 front wheels for our race car on July 16th they shipped one wheel 7-24 said we would have the others aug 11th well this morning I get an email saying they are back ordered till sept 9th so we call weld wheels and tell them whats going on and she says they shipped them out and they've received them already and they have no open orders but one and its nothing close to what I... Read more

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  • Jun 29
  • Equipment
  • Port Charlotte, Florida
  • Exhaust System
  • 60

Ordered a exhaust system from jegs about a month in a half ago, still have not received a shipping date. Called more than 5 times and to get a date and still have not received anything. 1300 dollars is a lot of money to spend when it takes almost two months to get any info let alone a product. I'm very unpleased and upset with a company who is not clear when it comes to spending hard earned... Read more

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I ordered centerline wheel from jegs that were in the catalog on 4- 18 still haven't got them, keep getting excuses and different dates of when they will be shipped, if there in the catalog they should be able to get them to you in a decent time frame. Add comment

Can't get my parts due to signature required by FedEx.,, have to *** work to sign for parts that are paid for,,, what a crappie Deal,,, Add comment

Paid for two day shipping took 5 days two days with fed ex and three days due to jegs mistake. After spedking to customer service they said they would refund the extra money for shipping. They did not. Poor service cheap merchandise would not recommend Add comment

  • Apr 29
  • Equipment
  • Auto Part
  • 2
  • 2
  • 82

ordered an item and received it on schedule the next day and correct on top of all that. If you don't know what you are ordering, don't order. Pay attention to what you are buying. If you order online you should be expected to know what you are doing. If you need a price match from anyone, you should have ordered it from whoever had it cheaper to start with. If you need to argue price, choose a... Read more

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  • Apr 24
  • Equipment
  • Las Vegas, Nevada
  • Engine
  • 106

This company is chauvinistic. If you are a women they don't want to deal with you. I spent over 2k at their company and they put everything into my mechanics name, even though I ordered the engine, fuel pump, intake manifold, etc. Wayne Purdue ( I still don't know his title because he refused to give it) took me completely out of the equation. It was hard for me to even get my own invoices or... Read more

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