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I recently purchased an order of JEGS brand products and the products showed up and were extremely below par on quality. I contacted their return department and was fluffed off and told to send the product back on my dime if I wanted too. DO NOT BUY JEGS HORRIBLE PRODUCTS! I would recommend purchasing from anyone but JEGS. I understand if a product shows up a little below par and the customer service representative offers a solution then I am OK with that, but when you are treated like *** and told to send it back on your dime if you so... Read more

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I just put 2 girls through college and was wanting to start doing a hobby again. I ordered a package deal 2 lights and a pair of safety glasses. When I got the invoice it a $5.99 fee, that I never seen, so, I called the representative (some person I couldn't understand, jeg must use off shore call center). This being my first hotrod related purchase in about 25 years. I went back to Jegs because I had good service in the past. I tried to explain to this guy that it said free shipping, and before I could even finish my sentence or give him an... Read more

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Resolved

I ordered 7 items including shipping to Australia USD$1900 + USD$610 shipping FedEx Jeg's invoiced my credit card TWICE for the order! In stock items online ordered & then I am emailed up to 8 week delays in delivery I requested a credit for being invoiced twice & JEG's short credited into my account by USD$98 JEG's CS team told me to contact my bank to get it sorted out??? I contacted JEG's customer service after parcel 1/2 had been delivered to me & parcel 2/2 was pending (Not Shipped) I made late night & early morning calls to talk to the... Read more

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Set me apart for a customer's car and it had a crack in it, car was promised back later this afternoon and I ask them if they can rush me out another so that I can only have to make the customer wait another day or so and they told me no not until they got the other part back or had to bill me for another, not a very good way to do business and I will not order from them again Add comment

I have a car in my shop to replace the trans with one from JEGS the customer ships the transmission right to my shop from Jegs I go thru the process of installing this supposedly REBUILT Transmission in the car after totally installing the Transmission I go to install the driveshaft and when I put the driveshaft in and try to turn it to put the u-bolts on the rear it won't move so after putting the shifter in neutral the transmission is still locked I call Performance Transmission in Maryland Who builds these transmissions for Jegs and spoke... Read more

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placed an order for wheels, they promise me to ship it in a 5 days, after 5 days nobody called me, i called them to check the status of my order, then they told that wheels not in a stock and i need to wait 1 months.... after a months when the wills should be ship, a called them again, and they told me that i need to wait more month..... poor service, never call me and informed me about changes in my order....... Read more

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I ordered a set of N Fab running boards for my wife's H2. The box contained two left side bars. I had to box it up and drop it off at Fed Ex. Almost 3 weeks later I get my replacement bars sent to me. Guess what? Two left side bars again. I Haven't received the third set yet, and Jegs doesn't really seem to care. I've got too much time invested in phone calls and boxing up the parts for returns. That haven't even offered me a bumper sticker for all my troubles. Read more

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Seller claimed to have parts in there possession. Seller claimed, to have parts in stock, is fraud. Seller took my money, then days later, claimed, they were, out of stock! In an email to me after stealing my money. Seller then, updated their listing to state that,they the seller possess 8 units in there stock! Again the seller is,still furthering the fraud, such makes this complaint being reported, to the 2nd party in the fraud. Please rem9ve all failed advertising from, YOURSITE. Read more

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I ordered a part, that had a PICTURE! A PICTURE! of the right product and the product i specifcally wanted for fender flares for my truck. How hard is it to look at a PICTURE and get the order right. They were supposed to send a rubber seal, bolts and nuts, and washers. What did they send me? 5 stickers, caulking, a drill bit, and rivets. Are you kidding me? Ill never order from JEGGS again. Horrible HORRIBLE service. Maybe its just this generation. Put some effort into your work. Read more

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In July 2011, I ordered a replacement Holley 4bbl 700cfm carburetor for my 1957 Thunderbird. It was installed by my local repair shop and for awhile everything was fine. However, the car is now in the shop for a tune-up because it has been hard to start for the past few years and it started running "rough" a couple of weeks ago. The shop (the same one that installed the replacement carb from JEGS) has discovered that JEGS actually sent me a 465 cfm carburetor for a 1968 Thunderbird. Read more

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