Jegs Performance Parts Complaints and Reviews

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Jegs Performance Parts
Main address: 101 JEGS Place 43015 Delaware OH
1-800-345-4545, 1-740-362-7017, http://www.jegs.com/webapp/wcs/stores/servlet/AskJegsTechView?storeId=10001&catalogId=10002&langId=-
  • 15+2 mobile complaints
  • $8.2K claimed losses
  • $483 average
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  • Sep 04
  • Equipment
  • Part Delivery
  • 17

I ordered a part and asked to have it shipped to my son in Co We live in Ca I'm broke down in Co and need the part here not in Ca Can't be done I'm told I need to be at my home phone to give the okay to charge my CC Sorry we are broke down in Co Why? Woman told me I'm shipping to a different address then my home address on file for my CC! Yes I'm here in Co It's 10:30 PM she wants me to call my... Read more

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  • Aug 19
  • Equipment
  • Plug Wires
  • 12

ordered a set of plug wires off there web site and stated same day shipping. received a confirmation email stating that it will not ship till a week later. when i asked why they told me it is out of stock. very deceptive business practice. i needed to ask to find out my part was not in stock. the should have mentioned it before i purchased and canceled the order. not a good experience. i Would... Read more

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  • Jul 28
  • Equipment
  • Incorrect Auto Parts
  • 14

Ordered parts through a jegs associate they orders the wrong part when I called to notify them of this incorrect order they told me I was wrong well when I got the part it was wrong now they want me to buy it again twice in order to use the new box to return it because I tossed the box this place sucks And all they care about is their aass they don't care about the customer and making... Read more

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  • Jun 28
  • Equipment
  • Omaha, Nebraska
  • Specific Tire
  • 41

I will never buy from Jegs again! I checked their site for a specific tire that was on backorder through everyone I checked. Jegs showed they had a pair in stock on their website but because of the nationwide shortage I called just to make sure that they had them in stock. I told them that I had to have them by Friday and they assure me that they would arrive. Well they arrived like they said but... Read more

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  • Jun 21
  • Equipment
  • Nutley, New Jersey
  • Ford Coils
  • 30

i ordered a set of coils for my truck and found a set in my garage, so i proceeded to cancel the order with jegs(which i placed no longer than 10 minutes before)and could not get into my account! so i called and they said the order was in the truck already and could not refunded!.....all within 10 minutes!!! this company has been good to me in the past but i will never deal with them again!!! i... Read more

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Worst customer service ever. Sent the wrong parts then I had to pay shipping to send them back. Customer service couldn't find the part I needed but it's in the online store. I will never deal with this company again Add comment

This is the second time my fiance and I have come in the store in 11th ave, Columbus Ohio to purchase over $2000 worth of parts. The customer service is extremely rude. It took 10 minutes before anyone would look at us. Then we still had to ask for help. We are in the store trying to check out and they are shutting off all the lights because the guy at the counter is having trouble ringing up our... Add comment

     

  • May 20
  • Equipment
  • Oxford, Massachusetts
  • Damaged Body Panel
  • 16

Order body panel and when received I noticed the box was damaged. Not only was the part damaged, but it was just terrible "Made in China" quality. ( I paid extra for a Sherman Mafe in USA part) I called Jegs and the agreed to pick it up and send a new part out. They had FedEx pick it up the next day and I didn't hear from them for a week. I called them back and was placd on hold for 15 min. I... Read more

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  • May 16
  • Equipment
  • Faulty Advertisement
  • 44

I recently ordered headers from Jegs. On the item title it stated in bold letters, Chrome Headers. I ordered these thinking that I could trust the advertising and received the order today. To my dismay, the headers were not chrome. They were in fact simply ceramic. I called very disgruntled and was informed that although they are entitled chrome headers, they are actually ceramic. How this kind... Read more

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  • Mar 22
  • Service Centers and Customer Services
  • Houston, Texas
  • Additional Items
  • 45

Needed to vac my brakes so i enquired about a vac canister before I knew it I was sold a vac pump and a vac canister. I called back on a later date and some how I started discussing the vac can and vac pump and the tech asked why did I buy both? I told him I don't know the Tech I reached that day sold me both. I let him know I use them as the experts. He informed me that I did not need the... Read more

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