Jegs Performance PartsComplaints and Reviews

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the shifter they said left three days ago does not register on the fedex tracking system which means it has not left the warehouse, I asked for a refund but had no response just a kiss off and have a nice day very poor service i would never use them again -I think they have this on back order as initially they said they were out of stock and this way they hold onto the order verging on mail fraud Read more

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I ordered an edelbrock power package on 12/24/15 and it came on 1/4/15 I think. I was looking at parts I needed and I looked at it on the Jegs website and it was supposed to come with pushrods. I emailed them and they said the pushrods would ship around the 29th straight from edelbrock. Jegs didn't have the part in stock, didn't tell me it wasn't coming with the other parts, and now I have to... Read more

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Recently ordered two hoods with jets price matching guarantee and apparently it isn't a guarantee, it's a sham to get u to order and then u get an email saying they really can't price match your order because the price is for wholesale not retail. They don't tell u that when u go through the whole process of ordering, they send u an email later. Their website accepts your order, takes your credit... Read more

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Got shipment in two installments, second installment box was open , and was placed, probably not on ground and left out overnight by fed x. No packing slip, no instructions, called Jegs twice to get a packing list e-mailed or a phone call to be sure have all parts. Got the tech guys and customer service and no calls back , no follow ups, awesome job guys, im done with Jegs. There customer service... Read more

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Jegs sucks. They sold me a *** traxxas car. Customer service was a bunch of jackasses. Car was for a 10 year olds birthday. Imagine his disappointment when he opened a car that didn't work. 9 days later problem was not fixed. No call backs no nothing. Save yourself a headache and go to Summit Racing Add comment

On July 7th I ordered two sets of wheels. Both wheels showed to be in stock when I placed the order. When I received my confirmation, they were backordered 10 days. Okay, no problem. In 10 days I received the set of front wheels. Mounted them and, now two months later, still no set of back wheels! I have received 3 confirmation dates of when my wheels will arrive. Atleast the last time the lady... Read more

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I had to pay to ship a return to jegs when they sent me the wrong part. In other words i had to pay for their mistake. I will not be shopping at jegs from now on. Add comment

we recently ordered 2 front wheels for our race car on July 16th they shipped one wheel 7-24 said we would have the others aug 11th well this morning I get an email saying they are back ordered till sept 9th so we call weld wheels and tell them whats going on and she says they shipped them out and they've received them already and they have no open orders but one and its nothing close to what I... Read more

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Ordered a exhaust system from jegs about a month in a half ago, still have not received a shipping date. Called more than 5 times and to get a date and still have not received anything. 1300 dollars is a lot of money to spend when it takes almost two months to get any info let alone a product. I'm very unpleased and upset with a company who is not clear when it comes to spending hard earned... Read more

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I ordered centerline wheel from jegs that were in the catalog on 4- 18 still haven't got them, keep getting excuses and different dates of when they will be shipped, if there in the catalog they should be able to get them to you in a decent time frame. Add comment

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