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I had never ordered anything from Jegs before. So I tried a small order to see how things went. The order was over $100 so I could get the free shipping. The jet performance rebuild kit was missing the bag with needle and seat and etc. So the kit was worthless..just a couple gaskets. So don't look for any future orders. And yes I hate Jason line and Greg Anderson from summit. Add comment

  • Oct 23
  • Equipment
  • Ignition Module
  • 34
  • REVIEW RATING 3/5

Ordered Ignition Module for a Mopar. Received first one, installed and the retaining nut for the screw to hold the harness connector on pulled off. Returned at my expense and received a replacement. Installed that the second module. Started the car and ran it 10 minutes, shut it off, and when attempted to restart, it failed to run. Checked all components and the module failed. I can return... Read more

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  • Oct 17
  • Equipment
  • Mounting Brackets
  • 32
  • REVIEW RATING 4/5

I contacted customer service to see if some running boards I was interested in included the necessary mounting brackets. I was told, "Yes, the mounting brackets are included." I placed my order and received the running boards WITHOUT mounting brackets. When I contacted customer service, I was told "Oh, they do not come with the mounting brackets, but we do sell them for an additional $99" And, of... Read more

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  • Sep 04
  • Equipment
  • Delivery
  • 50
  • REVIEW RATING 3/5

I ordered a part and asked to have it shipped to my son in Co We live in Ca I'm broke down in Co and need the part here not in Ca Can't be done I'm told I need to be at my home phone to give the okay to charge my CC Sorry we are broke down in Co Why? Woman told me I'm shipping to a different address then my home address on file for my CC! Yes I'm here in Co It's 10:30 PM she wants me to call my... Read more

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  • Aug 19
  • Equipment
  • Plug Wires
  • 33
  • REVIEW RATING 3/5

ordered a set of plug wires off there web site and stated same day shipping. received a confirmation email stating that it will not ship till a week later. when i asked why they told me it is out of stock. very deceptive business practice. i needed to ask to find out my part was not in stock. the should have mentioned it before i purchased and canceled the order. not a good experience. i Would... Read more

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  • Jul 28
  • Equipment
  • Incorrect Auto Parts
  • 32
  • REVIEW RATING 4/5

Ordered parts through a jegs associate they orders the wrong part when I called to notify them of this incorrect order they told me I was wrong well when I got the part it was wrong now they want me to buy it again twice in order to use the new box to return it because I tossed the box this place sucks And all they care about is their aass they don't care about the customer and making... Read more

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  • Jun 28
  • Equipment
  • Omaha, Nebraska
  • Specific Tire
  • 68
  • REVIEW RATING 4/5

I will never buy from Jegs again! I checked their site for a specific tire that was on backorder through everyone I checked. Jegs showed they had a pair in stock on their website but because of the nationwide shortage I called just to make sure that they had them in stock. I told them that I had to have them by Friday and they assure me that they would arrive. Well they arrived like they said but... Read more

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  • Jun 21
  • Equipment
  • Nutley, New Jersey
  • Ford Coils
  • 50
  • REVIEW RATING 4/5

i ordered a set of coils for my truck and found a set in my garage, so i proceeded to cancel the order with jegs(which i placed no longer than 10 minutes before)and could not get into my account! so i called and they said the order was in the truck already and could not refunded!.....all within 10 minutes!!! this company has been good to me in the past but i will never deal with them again!!! i... Read more

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Worst customer service ever. Sent the wrong parts then I had to pay shipping to send them back. Customer service couldn't find the part I needed but it's in the online store. I will never deal with this company again Add comment

This is the second time my fiance and I have come in the store in 11th ave, Columbus Ohio to purchase over $2000 worth of parts. The customer service is extremely rude. It took 10 minutes before anyone would look at us. Then we still had to ask for help. We are in the store trying to check out and they are shutting off all the lights because the guy at the counter is having trouble ringing up our... Add comment

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