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Jeg's refused to honor their "Guarantee Lowest Price Match" even after identifying 2 retailers that sell the same item for a normal price of $64.28. The price match policy is as follow: "The price match guarantee does not apply to refurbished, closed, or close out...
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Product
#1062963
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Ordered a part for my truck realized u may have ordered the wrong part so I called to make sure I had the right one and I was told yes I did, then when I received it it was the wrong one so I called to return it and spoke to them and was told I'd get a full refund even...
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1.0
#1057367
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I ordered a part from Jegs that was stated as being in stock. The next day I was contacted and told the manufacturer was out of that particular part but had another version for the same price. I choose to get that one. To do this I had to cancel my original order and...
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#1051627
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Delivery Service Review

Jegs Performance Parts
#998517
3.0
Order number is 792864122226 orderd 2 wheels and i have not recived them i don,t know why , i need thees wheels , sunday is the event , please im in monterrey mexico they supost to arrive in laredo . Please contac me , we order from amazon , and we don,t have thees problems , i need them or renvers my money , my fone number is from the usa 01152 1824 102 1357
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Jegs Performance Parts Shipping Service Review

Jegs Performance Parts
#939395
2.6
Made $1500 order. Order was put in hold because the name on shipping address not same. Shipping address was the same as card but they wouldn't change or send through. Never had this problem but will go through Summit or other retailer next time. Will go to every site I can to state my frustration with this as it us putting me behind schedule. Have car to finish before event...
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Pulley Review

Jegs Performance Parts
#936354
1.2
Well orderd a alternate pulley a 3 rib,instead recived a 2 rib power steering pulley,should have read the reviews!
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Auto Part Review

Jegs Performance Parts
#891376
3.2
I PURCHASED A PART FEOM JEGS AND PAID FOR OVERNIGHT SHIPPING. RIPPED MY ENTIRE TRUCK APART COUNTING ON THEM. THEY DIDNT SHIP MY PART FOR THREE DAYS AND IT DIDN'T ARRIVE UNTIL 7 DAYS AFTER I ORDERED. SO A 200 DOLLAR PART COST ME 2000 DOLLARS IN LOST WORK. THANKS JEGS
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Ordered an oil filter re location kit paid premium shipping to get it next day, because I needed to have a customers car done by that weekend. Keep in mind customers from out of town. I got the part in on a Friday and was missing the hose that was supposed to be in the...
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1.0
I didn't like
  • Missing part and wait time and still no resolution
  • Evasive customer service could not get a truthful answer
#1045641
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Once again site states Wilwood brakes in stock. Caller on order line stated items are both in stock. Back ordered email received today for out of stock item for 2 weeks. I should have followed the reviews and stayed away. Years ago I ordered from Jegs and was given the...
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3.2
I liked
  • Answer the phone
I didn't like
  • Always out of stock
#1011627
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Hello I ordered some sway bars from JEGS on Oct.12 2016. 3 days later I was told the sway bars are back ordered and will be shipped(estimated) on Nov.11 2016. OK, I will wait. On Nov. 8 2016 I checked back with JEGS and was told the estimated shipping date would be...
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1.0
I didn't like
  • Evasive customer service could not get a truthful answer
#952653
Reply to reviews
I have purchased parts from Jegs for over twenty years. On three separate occasions within the last 9 months (give or take) I have ordered NEW parts from Jegs from their online catalog and have received used, bent, damaged, scratched or old stock (mismatched from new...
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1.7
Product
#882263
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Ordered a 30002 FITECH EFI system approx 5 weeks ago. First off it was to ship next day. I get an e-mail then saying it is out of stock and will ship 06/15/2016. On 06/14/2016, I look on their web sight and the system says ships in 24 hours. I think great, Finally. I...
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Anonymous
Anonymous

I ordered the same parts at the same time and have the same problem. Pretty sure Jegs misleads the shipping date on purpose for sales. Happened to me another time. Summit only...

3.2
I didn't like
  • Run around
#865381
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100% full

Jegs Performance Parts - WRONG ITEM
I ORDERED FOR $117.55 ROYAL PURPLE HPS MOTOR OIL HPS/ MAXCLEAN/MAX ATOMIZER/ K&N OIL FILTER ETC.. ON THE 8X QTS 5W20 HPS ORDERED, I RECEIVED ONLY 3QTS OF CORRECT 5W20 HPS WITH NON-ORDERED: 2QTS OF 20W50 HPS/3QTS 5W30 HMX. AFTER CONTACTING CUSTOMER SERVICE I RECEIVED...
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Anonymous
Anonymous

You can buy royal purple at Walmart.

I didn't like
  • Wrong part
  • No solutions
#863531
Reply to reviews
Bought a GMC crate engine did nit run right from day 1.We were muslead saying motor ready ti run.After another $1000 in parts to make it "RUN" it half *** ran for a month went to skipping and lost all oil pressure.Now Jeg's will not stand behind it nor will Chevrolet.I...
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1.0
Product
#862405
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