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I too have been ripped off by JEGS out of OHIO. I ordered two torsion keys and two front shocks in one of their bundles they put together. Well, they were wrong after waiting two weeks to get them and then... drum roll, they were to credit our card when they received...
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1.0
I didn't like
  • Being lied to
#1088968
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Be very cautious when buying anything backordered from jegs. They advertise shipping dates that are not too far off to get you to place an order. After getting the est, ship date changed over and over again, 1 week turns into another 10 days, then turns into 3 more...
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Jkrustchinsky90
Jkrustchinsky90

Jegs really screwed me on this one, i only have 3 wheels on my car, all the tires are purchased, no help from customer service. I have been BEYOND patient eith this company. S...

1.9
#1073070
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Jeg's refused to honor their "Guarantee Lowest Price Match" even after identifying 2 retailers that sell the same item for a normal price of $64.28. The price match policy is as follow: "The price match guarantee does not apply to refurbished, closed, or close out...
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Product
#1062963
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Jegs Performance Parts - Trans cooler
1/1

Jegs Performance Parts - Trans cooler

Jegs Performance Parts
#1089617
4.0
Details
Received cooler in poor condition
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Delivery Service Review

Jegs Performance Parts
#998517
3.0
Details
Order number is 792864122226 orderd 2 wheels and i have not recived them i don,t know why , i need thees wheels , sunday is the event , please im in monterrey mexico they supost to arrive in laredo . Please contac me , we order from amazon , and we don,t have thees problems , i need them or renvers my money , my fone number is from the usa 01152 1824 102 1357
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Customer service

Jegs Performance Parts Shipping Service Review

Jegs Performance Parts
#939395
2.6
Details
Made $1500 order. Order was put in hold because the name on shipping address not same. Shipping address was the same as card but they wouldn't change or send through. Never had this problem but will go through Summit or other retailer next time. Will go to every site I can to state my frustration with this as it us putting me behind schedule. Have car to finish before event...
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Pulley Review

Jegs Performance Parts
#936354
1.2
Details
Well orderd a alternate pulley a 3 rib,instead recived a 2 rib power steering pulley,should have read the reviews!
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Ordered a part for my truck realized u may have ordered the wrong part so I called to make sure I had the right one and I was told yes I did, then when I received it it was the wrong one so I called to return it and spoke to them and was told I'd get a full refund even...
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1.0
#1057367
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I ordered a part from Jegs that was stated as being in stock. The next day I was contacted and told the manufacturer was out of that particular part but had another version for the same price. I choose to get that one. To do this I had to cancel my original order and...
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#1051627
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Ordered an oil filter re location kit paid premium shipping to get it next day, because I needed to have a customers car done by that weekend. Keep in mind customers from out of town. I got the part in on a Friday and was missing the hose that was supposed to be in the...
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1.0
I didn't like
  • Missing part and wait time and still no resolution
  • Evasive customer service could not get a truthful answer
#1045641
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Once again site states Wilwood brakes in stock. Caller on order line stated items are both in stock. Back ordered email received today for out of stock item for 2 weeks. I should have followed the reviews and stayed away. Years ago I ordered from Jegs and was given the...
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3.2
I liked
  • Answer the phone
I didn't like
  • Always out of stock
#1011627
Reply to reviews
Hello I ordered some sway bars from JEGS on Oct.12 2016. 3 days later I was told the sway bars are back ordered and will be shipped(estimated) on Nov.11 2016. OK, I will wait. On Nov. 8 2016 I checked back with JEGS and was told the estimated shipping date would be...
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1.0
I didn't like
  • Evasive customer service could not get a truthful answer
#952653
Reply to reviews
I have purchased parts from Jegs for over twenty years. On three separate occasions within the last 9 months (give or take) I have ordered NEW parts from Jegs from their online catalog and have received used, bent, damaged, scratched or old stock (mismatched from new...
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1.7
Product
#882263
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Ordered a 30002 FITECH EFI system approx 5 weeks ago. First off it was to ship next day. I get an e-mail then saying it is out of stock and will ship 06/15/2016. On 06/14/2016, I look on their web sight and the system says ships in 24 hours. I think great, Finally. I...
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Anonymous
Anonymous

I ordered the same parts at the same time and have the same problem. Pretty sure Jegs misleads the shipping date on purpose for sales. Happened to me another time. Summit only...

3.2
I didn't like
  • Run around
#865381
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