JEGS High Performance
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer*** poor communication
- Uncaring attitude
- No solutions
Preferred solution: Apology
User's recommendation: Never will I ever deal with jegs again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMade order. said 2 months to arrive. Ordered elsewhere minutes later. Attepmted to cancel. Sent 2 emails to cancel, called but number doesn't work. They took my money. Expect a lot better from Jegs.
- No replys to emails
Preferred solution: Full refund
Order delivered to wrong address
- Lack of shipping information
Preferred solution: Deliver product or service ordered
User's recommendation: Buy somewhere else
Camaro hood order
JEGS should be renamed PPCS (PissPoorCustomerService). I ordered the hood from Jegs on Feb 8th 2021.
At that time it had a ship dqte of late march. No big deal to me as Im completely redoing this car so I had time. End of march comes I had to check the website just to find out now its late April. Aggravated but still ok about it because I still had some time.
I had to call them (Early MAY mind you and on hold for 37 minutes) just to find out it still didnt ship because its coming from overseas! Now Im pissed. Luckily that evening I found one for sale on Facebook. Called Jegs the next day and cancelled.
No phone call to me, no email nothing.
I understand about back orders because I work at a flooring store sbut nbut we at least call or email our customers about it. The *** with JEGS!
- Learning your lesson to never order from them
- Poor communication
I want to know where my exhaust is and I can't get ahold of customer service
Preferred solution: Some money to call me and tell me where my order is
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAnswer the phone
Preferred solution: Deliver product or service ordered
User's recommendation: If I don’t receive my wife order ASAP , there will be no recommendation period!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Foley, AlabamaPhone number not working
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder status
Preferred solution: Full refund
User's recommendation: Dont order from here, use Summit
JEGS SUCKS
User's recommendation: Good luck, I won't be buying anything else from them.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI need information on my order
- No replys to emails
Idiots in shipping
- Lack of shipping information
Preferred solution: Deliver product or service ordered
To find out why my money has not been refunded
- There quik to send a part
- Send the wrong part
User's recommendation: Dont do it
Cant contact jegs
Preferred solution: Cancel item I orderes
Cheap Chinese parts
User's recommendation: DO NOT BUY FROM THIS COMPANY!
Phone not working
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