I ORDERED FOR $117.55 ROYAL PURPLE HPS MOTOR OIL HPS/ MAXCLEAN/MAX ATOMIZER/ K&N OIL FILTER ETC..ON THE 8X QTS 5W20 HPS ORDERED, I RECEIVED ONLY 3QTS OF CORRECT 5W20 HPS WITH NON-ORDERED: 2QTS OF 20W50 HPS/3QTS 5W30 HMX.
AFTER CONTACTING CUSTOMER SERVICE I RECEIVED RETURN SHIPPING LABEL TO RETURN WRONG ITEMS.I NEED THE OIL ASAP. CUSTOMER SERVICE SAID THEY NEED TO RECEIVE THEIR "MISTAKE" BEFORE SHIPPING CORRECT ITEM. I ORDERED @ SUMMIT RACING THE MISSING 5QTS 5W20 HPS BUT I HAVE TO PAY SHIPPING (NOT MEETING THE $99 MIN) BECAUSE OF JEGGS EROR, OFF COURSE I DON'T WANT TO ORDER THERE ANYMORE BECAUSE OF VERY CUSTOMER SERVICE WITH MY ISSUE.
I REQUESTED A REFUND FOR THE 5QTS 5W20 HPS PLUS SUMMIT SHIPPING.$51.45
More Review Details
What I liked
What I disliked
- Wrong part
- No solutions
- Reason of review:
- Poor customer service
- Preferred solution:
- refund equivalent of new order plus shipping $ 51.45
- Monetary loss:
- Product or service
- Royal Puple 5W 20 Hps
- Review category
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