Jegs Performance Parts - WRONG ITEM

4 of 48 Jegs Performance Parts reviews

I ORDERED FOR $117.55 ROYAL PURPLE HPS MOTOR OIL HPS/ MAXCLEAN/MAX ATOMIZER/ K&N OIL FILTER ETC..ON THE 8X QTS 5W20 HPS ORDERED, I RECEIVED ONLY 3QTS OF CORRECT 5W20 HPS WITH NON-ORDERED: 2QTS OF 20W50 HPS/3QTS 5W30 HMX.

AFTER CONTACTING CUSTOMER SERVICE I RECEIVED RETURN SHIPPING LABEL TO RETURN WRONG ITEMS.I NEED THE OIL ASAP. CUSTOMER SERVICE SAID THEY NEED TO RECEIVE THEIR "MISTAKE" BEFORE SHIPPING CORRECT ITEM. I ORDERED @ SUMMIT RACING THE MISSING 5QTS 5W20 HPS BUT I HAVE TO PAY SHIPPING (NOT MEETING THE $99 MIN) BECAUSE OF JEGGS EROR, OFF COURSE I DON'T WANT TO ORDER THERE ANYMORE BECAUSE OF VERY CUSTOMER SERVICE WITH MY ISSUE.

I REQUESTED A REFUND FOR THE 5QTS 5W20 HPS PLUS SUMMIT SHIPPING.$51.45

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More Review Details

  • What I liked
      No items
  • What I disliked
    • Wrong part
    • No solutions

Reason of review:
Poor customer service
Preferred solution:
refund equivalent of new order plus shipping $ 51.45
Monetary loss:
$51
Product or service
Royal Puple 5W 20 Hps
Review category
Equipment
review #863531

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4 of 48 Jegs Performance Parts reviews
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Anonymous

Jun 11 #1171787

You can buy royal purple at Walmart.

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